ࡱ> ^`]#` bjbj\.\. F>D>D%4hl$; :Z "| | | [!q!! c;e;e;e;e;e;e;$=h?;"W![!"";| | ;$$$"X| | c;$"c;$$1|2|  5zj"d!2'9<;0;12|@"N@ 22@78!!$! !S!!!;;$d!!!;"""" d  Webinar Frequently Asked Questions HYPERLINK "https://www1.gotowebinar.com/webinar/pre/faq9.tmpl" \l "howjoin"   Q:How do I join a Webinar?A:Getting started is easy. When you receive a Webinar email invitation, click the registration link and register for the Webinar. You can then join the Webinar at the scheduled time by clicking the Join a Webinar button or link in your confirmation email, which will be automatically sent to you after registering. Q:Do I need a GoToWebinar account to attend a Webinar?A:You do not need to have a GoToWebinar account to register for and join a Webinar organized by a GoToWebinar customer. You also do not need to pre-install any software prior to joining the Webinar. You participate as a guest of the Webinar organizer, at no cost to you. Q:What are the system requirements for attending a Webinar?A:To attend a Webinar, the following is required: Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later or Mozilla Firefox 1.0 or later Windows 2000, XP Home, XP Pro, 2003 Server or Vista Stable 56k, cable modem, ISDN, DSL or better Internet connection Minimum of Pentium 400 with 256 MB of RAM (Recommended) Java Virtual Machine enabled (Recommended) Q:Can Mac users join a Webinar?A:Yes, Macintosh users can attend Webinars. System requirements: Mac OS X 10.3.9 (Panther) or newer Safari 1.3 or newer, Firefox 1.5 or newer on PowerPC G3/G4/G5 or Firefox 1.5.0.2 or newer on Intel (JavaScript and Java enabled) Stable 56k, cable modem, ISDN, DSL or better Internet connection Power PC G3/G4/G5 or Intel processor (G4 450 MHz with 256 MB of RAM)) HYPERLINK "https://www1.gotowebinar.com/webinar/pre/faq9.tmpl" \l "fullscreen"   Q:Can I view presentations in full-screen format?A:Yes. On the top of the Attendee Control Panel, click the View Menu button and select the Full Screen option. Or, on the Attendee Grab Tab on the side of the control panel you can click the View button to toggle between Full Screen and Window viewing. For an illustrated explanation, consult  HYPERLINK "https://www1.gotowebinar.com/default/help/g2w/Attending_Webinars/Attendee_Viewer_and_Control_Panel.htm" \l "viewer%20window" User Help. Q:How does GoToWebinar work with firewalls?A:When GoToWebinar software is activated on a computer, it initiates one or more outbound, SSL-protected TCP connections with the GoToWebinar service, using ports that are already open in most firewalls and proxies (ports 8200, 443. and/or 80). Whichever connection responds first is used, and the others are dropped. It thus provides a high degree of compatibility with your existing network security. Q:What should I do if GoToWebinar fails to load?A:If GoToWebinar fails to load properly after clicking on the link in your confirmation email, close the browser window and try clicking the link again. It can take a few minutes for your GoToWebinar session to establish itself. Q:What will I see on my screen after my GoToWebinar session starts?A:If the GoToWebinar session has not yet been started, you will see a message box indicating that you have been successfully connected and are waiting for the session to begin. Once the session begins, or if the session has already started, you will see a copy of the presenters desktop. Although it may appear that you should be able to move the mouse pointer on the remote desktop, you will not be able to. The control of the mouse and keyboard in the remote desktop window is in the hands of the sessions presenter. Q:There are several training sessions listed can I register for more than one?A:Yes! You can register for as many or as few of the training sessions as you wish. If you register for one session and then decide you need to attend a different session, you can simply register again for the new session. Youll receive another confirmation email for the new session. You can safely ignore any reminder emails for sessions you no longer plan on attending. Q:How does the audio portion of the training session work?A:Conference call information is included with the registration links sent to you by CMS. This conference call information is also included in the confirmation email sent to you after you register for a session. Please remember the following points when connecting to the conference call: To reduce background noise, please place your phone on Mute when not speaking. If you are not able to mute your phone, please avoid background noise (paper shuffling, keyboard clicking, side conversations, etc) during the call. Please do not conference in other attendees from your phone have them dial into the conference call separately. If you notice that your phone connection is poor, please hang up the phone and dial in again.     PAGE  PAGE 1 "#pqrstw ' 3 m x     Y Z [ ] չyky``yh*hr@JB*phh Chr@J5>*B*phh Chr@J5>*h Chr@J5h'>h'>5hr@JCJaJh.2hr@J5>*h'>hr@J5hr@Jjhr@JUh'>hr@J0J:OJQJh'>hr@J:>*OJQJ#jh'>hr@J:>*OJQJUh:>*OJQJh'>h'>:>*OJQJ"rtw }j$x$If[$\$a$gd.2 x$Ifgd.2\kd$$If0d!R634ap$If -DM gdr@J$a$gd'> 4\kd$$If0)!T634ap$If -DM gdr@J\kd$$If0d!R634ap     Y $If -DM gdr@JPkd$$If0)!T634a$x$If[$a$gd C x$Ifgd CY Z ] " c vcccS$ & F$Ifa$gd C$ & Fd$If\$a$gd C$ & Fx$Ifa$gd Cx$If[$\$gd C x$Ifgd C\kd $$If0)![634ap] WXYZ  T_efgjh'>hrk5hrkh{ahpuB*phhpuCJaJh{ahpu5>*B*phh{ahpu5>*h'>hpu5hpuh hr@J0Jjhr@JU hF_#hr@Jhhr@J5>*h'>hr@J5hr@JCJaJhr@J h'>hr@J. ?\kd$$If0)l!>634ap$If -DM gdr@JPkd$$If0)![634a  - P XYUPgdr@JPkd$$If0)l!>634a & Fd$If[$gdF_# & Fdd$If[$\$ & F$Ifgd'>x$If[$\$gdF_#x$If[$\$gd C x$Ifgd C x x$If[$gd x$Ifgd\kd$$If0)!M634ap$If -DM gdr@J?\kd$$If0)!L634ap$If -DM gdpuPkd$$If0)!M634aefgj $IfgdZPkd|$$If0)!L634a$x$If[$a$gd{a x$Ifgd{aj~Xc )+s=?AC=AlźථŠŜzh*h >*h*h[bEh{ah 5>*h'>h 5h{ah h{ah @5>*h'>h @5hb:h{ah @B*phh @h{ahrkB*phhrkh'>hrk5hrkCJaJh{ahrk5>*B*phh{ahrk5>*075Pkdu$$If0)!L634a$x$If[$a$gd{a x$Ifgd{a\kd$$If0)!L634ap$x$If[$a$gd* x$Ifgd*\kd$$If0)!L634ap $IfgdZ)*-G< x$Ifgd{a\kd$$If0)!L634ap $IfgdZPkdn$$If0)!L634a- $IfgdZPkdg$$If0)!L634a$x$If[$a$gd{aU\n^^^$ & F$Ifa$gd $ & Fx$If[$\$a$gd{a$x$If[$\$a$gd{a x$Ifgd{a\kd$$If0)!L634aplpҽh0JmHnHuh$v h$v0Jjh$v0JUhRfjhRfUhh5hr@Jh @h hb:h]hgd'> &`#$gd?X-gdPkd` $$If0)!L634agdh]hgd'> &`#$gd?X-,1h/ =!"#$% ,1h/ =!"#$% ,1h/ =!"#$% $$If!vh55+ #v#v+ :V R6,5534p$$If!vh55+ #v#v+ :V R6,5534p$$If!vh5V5i #vV#vi :V T6,5534po$$If!vh5V5i #vV#vi :V T6,5534$$If!vh5V5u #vV#vu :V [6,5534po$$If!vh5V5u #vV#vu :V [6,5534$$If!vh5V5C #vV#vC :V >6,5534po$$If!vh5V5C #vV#vC :V >6,5534$$If!vh5V5] #vV#v] :V M6,5534po$$If!vh5V5] #vV#v] :V M6,5534$$If!vh5V5[ #vV#v[ :V L6,5534po$$If!vh5V5[ #vV#v[ :V L6,5534$$If!vh5V5[ #vV#v[ :V L6,5534po$$If!vh5V5[ #vV#v[ :V L6,5534$$If!vh5V5[ #vV#v[ :V L6,5534po$$If!vh5V5[ #vV#v[ :V L6,5534$$If!vh5V5[ #vV#v[ :V L6,5534po$$If!vh5V5[ #vV#v[ :V L6,5534$$If!vh5V5[ #vV#v[ :V L6,5534po$$If!vh5V5[ #vV#v[ :V L6,5534@@@ NormalCJ_HaJmH sH tH DA@D Default Paragraph FontRi@R  Table Normal4 l4a (k(No List4U@4 r@J Hyperlink >*phB^@B r@J Normal (Web)dd[$\$4 @4 '>Footer  !.)@!. '> Page NumberB'1B Comment ReferenceCJaJ<B<  Comment TextCJaJ@jAB@ Comment Subject5\HbH  Balloon TextCJOJQJ^JaJ4@r4 JeHeader  !F.F\Frtw   YZ]"c-PXYe f g j )*-U\000 0 0 0 0 0 00 0 0 0 0 0 00 0 0 0 0 0 0 0 0 0 0 00 0 0 0 00 0 0 0 0 0 00000 0 0 0 0 0 00 0 0 0 0 0 00 0 0 @0 0 @0 00 0 @0 @0 0 @0 00 0 0 0 0 0 0000 0 0 0 0 0 0 0 0 0 0000@0h00@0h00@0h00@0h00@0@0@0@0@0@0h00 rtw   YZ]"c-PXYe f g j )*-00000 0000000000000000 0 0 0 0 000000000 0 0 0 00000000000000000000000000000000000000 000000000 000@0@0 00$ $$$$$$$$$$$$$$$'] jl  Y -!""prY XXX  '!!8@0(  B S  ?901905Ys.q!9*urn:schemas-microsoft-com:office:smarttagsplace OP "f f  KK=?AC%@P[Cf:A\+L FOv PNzs^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(h ^`hH.h ^`hH.h pLp^p`LhH.h @ @ ^@ `hH.h ^`hH.h L^`LhH.h ^`hH.h ^`hH.h PLP^P`LhH. ^`o(hH.^`OJQJ^Jo(hHo pp^p`hH. @ @ ^@ `hH. ^`hH. ^`hH. ^`hH. ^`hH. PP^P`hH.^`CJOJQJo(^`CJOJQJo(opp^p`CJOJQJo(@ @ ^@ `CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(^`CJOJQJo(PP^P`CJOJQJo(h^`OJQJo(hHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hHCFO:A+L +L PNz                           dRFb$n4cYRb0RVG G*RbW6!DRVG <pXD"]FbPmR35FbBzW RVG ~ R3RVG N pX4 RVG _q n4FWTIiPHN.RVG  2|Fb7nFbRVG 6fZiFb!9Rb`*grL0 RVG GtBzW  { Rbv Fb,LRVG R3RVG x RVG B1 gA]%gA%gAfCx,8 .6u@/BzW G/n4W\1R3j 3Fbn4RVG :4RVG FK6RVG ?,7Fb(-l9BzW  6z6c${gAt{6{jx@v}RVG x~pX65vhFORf @XF_#D&E&?X-.2b: CrD[bEQGr@JQQZ \xdrkmpu v$vy-}9;^S*u[ Bng]?{~E {a6'>Je "tw   YZ]XYe f g j )*-@  @@UnknownGz Times New Roman5Symbol3& z Arial?& Arial Black5& zaTahoma?5 z Courier New;Wingdings"1hfX†]f " "!4d2QHX ?r@J2"WEBINAR FREQUENTLY ASKED QUESTIONS Randy Lumjrm5115      Oh+'0 (4 T ` l x$WEBINAR FREQUENTLY ASKED QUESTIONS Randy Lum Normal.dotjrm51154Microsoft Office Word@Ik@ny@fsy@xz՜.+,D՜.+,\ hp  Thomson Medstat"  #WEBINAR FREQUENTLY ASKED QUESTIONS Title 8@ _PID_HLINKSA|oHghttps://www1.gotowebinar.com/default/help/g2w/Attending_Webinars/Attendee_Viewer_and_Control_Panel.htmviewer%20window@3https://www1.gotowebinar.com/webinar/pre/faq9.tmpl fullscreen^ 3https://www1.gotowebinar.com/webinar/pre/faq9.tmplhowjoin  !"#%&'()*+-./0123456789:;<=>?@ABCDEFGHIJKLNOPQRSTVWXYZ[\_Root Entry FPzaData $1Table,@WordDocumentFSummaryInformation(MDocumentSummaryInformation8UCompObjq  FMicrosoft Office Word Document MSWordDocWord.Document.89q